Frequently Asked Questions
We understand that you may have questions about our online tutoring services. Below, you’ll find answers to some of the most common queries. If you need further assistance, feel free to contact us at admin@edusparklearning.com.
1. What subjects do you offer tutoring for?
We specialise in AQA GCSE Biology, Chemistry, and Physics, providing expert-led online tutoring sessions tailored to the AQA exam board.
2. How are the lessons delivered?
All our lessons are conducted online via a secure and interactive platform, allowing students to join from anywhere.
3. Do you provide lesson recordings?
Currently, we do not provide recordings to protect student privacy, but all lesson materials and notes will be shared after the session.
4. How do I book a lesson?
You can book a lesson through our website by selecting a subject and choosing a time that suits you.
5. Do you offer refunds?
We operate a strict no-refund policy unless there are extenuating circumstances (e.g., medical emergencies). However, lessons can be rescheduled if needed. Read our Refund Policy for full details.
6. What do I need for my online lessons?
You’ll need:
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A quiet study environment
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A stable internet connection
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Access to a laptop, computer or smartphone
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Notebook & Pens for note taking
7. Do you provide past paper practice?
Yes! We incorporate past paper questions and exam techniques in our lessons to help students master the AQA exam style.
8. How do I contact EduSpark?
You can reach us via:
📧 Email: admin@edusparklearning.com
🌍 Website: www.edusparklearning.co.uk
☎️ Telephone: +44 7360 178738
Or fill out the contact form below and we will reach out to you!